Privacy Policy

Effective Date: 10/01/2025
Last Updated: 1/23/2026

Introduction

Moneyling, Inc. ("we," "our," or "us") operates the Dreamlife Sim mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational financial planning platform.

Important: Dreamlife Sim is an educational tool designed to teach financial literacy. We do not provide financial advice, brokerage services, or investment recommendations.

Information We Collect

Personal Information You Provide

  • Account Information: Email address, first name (for personalization), and password
  • Profile Information: Age, location, and educational preferences
  • Simulation Data: Your lifestyle, career, and retirement planning inputs (optional and should not include personal identifiers)
  • Communication Data: Messages you send to our support team

Data We Collect for Identity

  • First Name: For personalization purposes only
  • Email Address: For account management and communication
  • No Last Names: We do not collect last names
  • Optional Simulation Inputs: Additional simulation inputs are optional and should not include personal identifiers

Information We Collect Automatically

  • Usage Analytics: App interactions, feature usage, and session duration
  • Device Information: Device type, operating system, and app version
  • Performance Data: App crashes, loading times, and error logs
  • Location Data: General location (city/state) for lifestyle cost calculations

Information We Do NOT Collect

  • Financial Account Information: Bank accounts, credit cards, or investment accounts
  • Social Security Numbers: We never request or store SSNs
  • Detailed Personal Information: Addresses, phone numbers, or other sensitive identifiers

How We Use Your Information

Educational Purpose

  • Simulation Processing: Generate personalized financial planning scenarios
  • Learning Analytics: Track your progress and learning outcomes
  • Content Personalization: Recommend relevant educational materials
  • Platform Improvement: Enhance features based on usage patterns

Service Operation

  • Account Management: Maintain your user account and preferences
  • Customer Support: Respond to your inquiries and provide assistance
  • Security: Protect against fraud and unauthorized access
  • Legal Compliance: Meet regulatory requirements and legal obligations

Analytics and Research

  • Aggregate Analysis: Study user behavior patterns (anonymized)
  • Product Development: Improve our educational tools and features
  • Educational Research: Contribute to financial literacy research (anonymized)
  • Aggregated/De-identified Use: We may use your inputs, reports, and AI-generated outputs in aggregated, de-identified form (including randomized or otherwise non-identifiable transformations) to operate, improve, and develop the Services and to generate statistics and insights

Information Sharing and Disclosure

We Do NOT Share Personal Information With

  • Third-Party Advertisers: No advertising or marketing partners
  • Data Brokers: No sale or rental of personal information
  • Financial Institutions: No connection to banks or investment firms
  • Social Media Platforms: No automatic sharing of your data

Limited Sharing Scenarios

  • Service Providers: Trusted vendors who help operate our platform (under strict confidentiality)
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In the event of a merger or acquisition (with notice)
  • Consent: When you explicitly authorize sharing

Use of Data and Outputs

  • License to Operate and Improve: You retain ownership of your submissions and outputs. You grant Moneyling a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, analyze, and create derivative works from your inputs, reports, and AI outputs solely to (i) provide and improve the Services, (ii) develop new features, and (iii) produce aggregated, de-identified insights and statistics
  • No Sale of Contact Information: We do not sell contact information. We may share limited data with service providers (e.g., hosting, analytics, payments) under contracts that restrict use to our instructions

Data Security

Protection Measures

  • Encryption: All data encrypted in transit and at rest
  • Access Controls: Limited access to authorized personnel only
  • Regular Audits: Security assessments and vulnerability testing
  • Incident Response: Procedures for handling security breaches

Data Retention

  • Account Data: Retained while your account is active
  • Simulation Data: Stored for educational progress tracking
  • Analytics Data: Anonymized and retained for research purposes
  • Support Data: Retained for 3 years for customer service purposes

Your Privacy Rights

Access and Control

  • View Your Data: Access all personal information we hold
  • Update Information: Correct or modify your profile data
  • Delete Account: Request complete account deletion
  • Data Export: Download your data in portable formats

GDPR Rights (EU/UK Residents)

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data
  • Right to Portability: Receive your data in a machine-readable format
  • Right to Object: Opt out of certain processing
  • Right to Restrict: Ask us to limit processing in specific circumstances

CCPA/CPRA Rights (California Residents)

  • Right to Know: What we collect and how we use it
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out of Sale/Sharing: We do not sell contact information
  • Right to Non-Discrimination: Equal service regardless of privacy choices

Age and Eligibility (18+)

Minimum Age Requirement

  • Minimum Age: You must be 18 years or older to create an account and use the app
  • Adult-Only Service: We do not create accounts for users under 18 in the consumer app
  • Age Verification: By creating an account, you confirm you are 18+ and agree to our Terms and Privacy

Limited Educational Use Exception (Schools Only)

For compliance coverage (CYA) - applies only when an educational institution is explicitly onboarded and provides access codes under a separate written agreement:

  • Institution-Managed Use: Where an institution issues access codes for classroom use, the school/instructor is responsible for ensuring students use anonymous, non-identifiable information in profiles and inputs
  • Data Minimization: Moneyling's systems for school use do not require student names, personal emails, or other direct identifiers; pseudonymous IDs are recommended
  • Compliance Allocation: The institution is responsible for obtaining any required parental consents and for COPPA/FERPA compliance. Moneyling acts as a service provider/processor to the institution under the separate agreement
  • No Advertising: No behavioral advertising to students; data collection limited to delivering the educational service

Parental Use and Youth Simulation Data

  • Adult Users (18+): May simulate scenarios about a child (e.g., first job to retirement)
  • Generic Descriptors: Simulations may display ages younger than 18 for modeling purposes
  • No Child Identifiers: Do not include a child's personal identifiers in any inputs. Use generic descriptors only (e.g., "Child A," age, contribution amount)
  • Long-Horizon Modeling: Moneyling permits long-horizon modeling (e.g., compounding to 80 years) for planning; this does not create a child account

Subscription and Payment Information

Payment Processing

  • Third-Party Processors: Stripe (web) and Apple/Google (mobile)
  • No Storage: We do not store credit card or payment information
  • Encrypted Transmission: All payment data encrypted during processing

Subscription Management

  • Auto-Renewal: Subscriptions automatically renew unless cancelled
  • Cancellation: Cancel anytime through your account settings
  • Refund Policy: See Terms of Service for refund terms
  • Billing Information: Processed securely by payment providers

International Data Transfers

Data Processing Locations

  • Primary Storage: United States (with appropriate safeguards)
  • Processing Partners: May include international service providers
  • Adequacy Decisions: EU-US Privacy Shield framework compliance
  • Standard Contractual Clauses: Additional protections for EU data

Analytics and Cookies

Analytics Tools

  • Privacy-First Analytics: No personally identifiable information collected
  • Aggregate Data Only: Usage statistics without individual identification
  • Opt-Out Available: Users can disable analytics tracking
  • Educational Metrics: Focus on learning outcomes and engagement

Cookies and Tracking

  • Essential Cookies: Required for app functionality
  • Analytics Cookies: Optional usage tracking (can be disabled)
  • No Advertising Cookies: We do not use advertising or marketing cookies
  • Local Storage: Used for app preferences and offline functionality

Changes to This Privacy Policy

Notification Process

  • Email Notification: Advance notice of significant changes
  • In-App Notice: Prominent notification within the application
  • Effective Date: Clear indication of when changes take effect
  • Version History: Archive of previous privacy policy versions

Your Rights

  • Review Changes: Read updated policy before continuing use
  • Disagree: Discontinue use if you disagree with changes
  • Contact Us: Questions about policy changes

Contact Information

Privacy Questions

  • Email: privacy@moneyling.com
  • Address: Moneyling, Inc., [Address]
  • Phone: [Phone Number]
  • Data Protection Officer: dpo@moneyling.com

Exercise Your Rights

  • Access/Export/Delete: privacy@moneyling.com
  • General Support: support@moneyling.com

Response Times

  • General Inquiries: Within 48 hours
  • Data Requests: Within 30 days (GDPR) / 45 days (CCPA)
  • Urgent Matters: Within 24 hours

Educational Disclaimer

Important Notice: Dreamlife Sim is an educational platform designed to teach financial literacy concepts. All simulations, projections, and recommendations are for educational purposes only and should not be considered as:

  • Personal financial advice
  • Investment recommendations
  • Guaranteed financial outcomes
  • Professional financial planning

Users should consult with qualified financial professionals for specific financial decisions and advice.

Compliance Statements

Regulatory Compliance

  • GDPR: Compliant with EU General Data Protection Regulation
  • CCPA/CPRA: Compliant with California Consumer Privacy Act and California Privacy Rights Act
  • COPPA: Compliant with Children's Online Privacy Protection Act (for limited educational use only)
  • FERPA: Compliant with Family Educational Rights and Privacy Act (for school accounts only)

Industry Standards

  • SOC 2: Security and availability controls
  • ISO 27001: Information security management
  • PCI DSS: Payment card industry security standards (for payment processing)

This Privacy Policy is effective as of 10/01/2025 and was last updated on 1/23/2026. We encourage you to review this policy periodically for any changes.